Last updated 16 September 2026

Privacy Policy

This policy explains what information Dokiments uses, why it is needed, and the choices available to you.

Information we collect

We collect information you provide when creating or using an account, including your name, email address, account role, saved templates, and the document content you choose to enter.

We may also receive technical information needed to operate and secure the service, such as device, browser, authentication, and basic request information.

How we use information

We use information only for legitimate service and business purposes.

  • Provide authentication, document creation, storage, previews, and account features.
  • Maintain service reliability, prevent abuse, and protect accounts.
  • Respond to support, privacy, and security requests.
  • Meet legal obligations and enforce our Terms of Use.

Storage and service providers

Dokiments uses browser storage for account sessions, consent preferences, and locally saved document data. Account and template information may also be processed through Firebase services used to operate authentication and cloud features.

If you accept optional cookies, we also use Google Analytics and Microsoft Clarity to understand how the service is used, and the Meta Pixel to measure the results of our advertising on Facebook and Instagram. The Meta Pixel reports a small number of actions — creating an account, creating a document, and exporting a document — and never receives your name, email address, or document content. Meta acts as an independent controller of the data it receives. You can withdraw this consent at any time through Cookie settings in the footer, and our Cookie Policy lists exactly what each provider is used for.

We do not sell personal information. We may share information with service providers acting on our behalf, or where disclosure is required by law, security, or the protection of users and the service.

Retention and security

We retain information only for as long as needed to provide the service, meet legal requirements, resolve disputes, and maintain security. Browser-stored information remains until it expires, is replaced, or you clear it.

We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information, and to object to or withdraw consent for certain processing.

You can review cookie choices through Cookie settings in the footer. For account or privacy requests, contact privacy@dokiments.com.

Updates and contact

We may update this policy as the service or legal requirements change. Material changes will be reflected by a revised date on this page.

Questions about privacy can be sent to privacy@dokiments.com.